1. Introduction
Welcome to HOTID (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [hotid.xyz], place an order, or interact with our services.
2. Information We Collect
We may collect personal information in the following ways:
Information You Provide:
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Name
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Email address
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Shipping address
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Billing address
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Phone number (optional)
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ID details and images you upload (for product customization)
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Payment information (processed securely by third-party payment processors)
Automatically Collected Information:
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IP address
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Browser type and version
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Operating system
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Referral source
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Date and time of your visit
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Pages viewed and actions taken on our website
We use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for purposes including:
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Fulfilling and managing orders
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Processing payments
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Sending order confirmations, previews, and updates
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Responding to your inquiries and providing support
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Improving and optimizing our website and services
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Sending promotional communications (only if you opt in)
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Complying with legal obligations and enforcing our Terms of Service
4. How We Share Your Information
We may share your information with trusted third parties in the following situations:
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Payment processors: To securely process your transactions
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Shipping providers: To deliver your orders
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Service providers: For hosting, analytics, and marketing services
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Legal compliance: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Withdraw your consent (where applicable)
To exercise any of these rights, please contact us at:
📧 [email protected]
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we may have collected such information, please contact us so we can promptly delete it.
9. International Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. We take measures to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
🌐 Website: hotid.xyz